Telecommunications Services
In addition to E-Rate Consulting, we are experts in the telecommunications industry. We offer a full suite of low cost telecommunications services provisioned by a variety of carriers. Services include Data / Internet Connectivity, Co-Location, MPLS, Frame Relay, ATM, Metro Ethernet, IP VPN, VoIP, Audio, Web and Video Conferencing.
These discounted telecom services are made available exclusively for Schools and Libraries through our e-rate program.
Data Services
We provide comprehensive, facilities-based IP network solutions that enables you and your business to benefit from a full range of Internet access services. From bandwidth needs to network speed levels, to the benefits you receive from specialty services, we assist you by providing a comprehensive and affordable solution that reflects your business goals, and grows as your business grows.
Delivering a dedicated access connection to your location, internet access offers several bandwidth options that scale to meet your needs. In contrast to switched access, dedicated access offers you efficient features and functionality to handle large volumes of traffic.
Services include, DSL. ISDN, T1, DS3, OCx and full range wireless connectivity.
MPLS
Multi-Protocol Label Switching (MPLS) Private Network Transport (PNT) Service is a network-based IP VPN solution that uses MPLS technology to provide secure communications over an IP backbone network. MPLS PNT Service provides an economical and flexible alternative to private line connectivity or site-to-site tunnels and is easier to manage and maintain.
Metro Ethernet
Metro Ethernet is a computer network based on the Ethernet standard and which covers a metropolitan area. It is commonly used as a metropolitan access network to connect subscribers and businesses to a Wide Area Network, such as the Internet. Large businesses can also use Metro Ethernet to connect branch offices to their Intranet.
Ethernet has been a well known technology for decades. An Ethernet interface is much less expensive than a SDH or PDH interface of the same bandwidth. Ethernet also supports high bandwidths with fine granularity, which is not available with traditional SDH connections. Another distinct advantage of an Ethernet-based access network is that it can be easily connected to the customer network, due to the prevalent use of Ethernet in corporate and, more recently, residential networks. Therefore, bringing Ethernet in to the Metropolitan Area Network (MAN) introduces a lot of advantages to both the service provider and the customer (corporate and residential).
A typical service provider Metro Ethernet network is a collection of Layer 2 or 3 switches or routers connected through optical fiber. The topology could be a ring, hub-and-spoke (star), full mesh or partial mesh. The network will also have a hierarchy: core, distribution and access. The core in most cases is an existing IP/MPLS backbone, but may migrate to newer forms of Ethernet Transport in the form of 10G or 100G speeds.
Content Delivery Network (CDN)
CDN is technology that assures content transfer quality and accelerates content delivery by distributing content to servers in key locations on the Internet. This allows the transfer of the latest content to the recipient using the shortest path. Our CDN service features comprehensive technology and know-how of not only the infrastructure, such as the servers and networks, but also security, authentication and multi-session transfer technology.
Streaming Service: On Demand / Live Streaming and UGC
Based on the highly scalable and globally deployed CDN
infrastructure, we provide solutions and Value Added
Services most appropriate to all content formats and codecs.
We also provide an optimized streaming service
environment and the know-how to help customers create rich media
services centered around video delivery.
With more and more access to the Internet, Streaming Media is
leading the way for the next generation user experience on the
web. We have over 8 years of experience in delivering high
volume, high quality video streaming solutions to our customers
on a global scale.
Digital Download Service: Large File Transfer and Download
Fast and safe delivery service of digital content of different
formats. Customers' valuable content is
safely delivered through various methods of HTTP, FTP, P2P and
others. When a sudden end user surge is experienced, for an
online game download/upgrade or software patch file download for
example, we ensure service quality.
The Download Service is applicable to all types of
file downloads, including large capacity files, game and
software installation files, patch files and others. A download
client that offers special functions to the customer, such as
Resume Download is also provided.
Content Caching: Content File Delivery Service
Caching Service is useful for online shopping sites, travel
sites, and enterprise homepages with large and small content.
The Caching service distributes graphic content (images, Flash
files, etc.), which frequently cause slower Web site loading
speed, to multiple caching servers in order to improve loading
performance, reduce the customer's Web server load, and
dramatically improve service stability.
Caching is a technology that significantly improves speed of
delivery, content availability and reduction of cost by
distributing frequently requested content to your end user
around the world.
Our large scale and geographically distributed Points of
Presence enable content to be delivered locally while offloading
your origin infrastructure at the same time.
Colocation / Collocation Services
Our Colocation Services offer a variety of options to customers that require secure space and power for their server and networking equipment infrastructure. We manage one of the world's largest hosting infrastructures, with over 1 Million square feet of raised floor space in the US, Europe, and Asia. Each Datacenter provides customers a global platform to run their applications. Conditioned power, cooling, fire suppression, physical security and hands-on support are the key design elements that underpin each of our Datacenters.
We can accommodate a virtually unlimited range of configurations – from a single server on a shared rack in secure space to a full, secure, locked Internet Datacenter Cage (supporting four full racks of equipment), to combined cages that secure hundreds of square feet of space. Other secure-space options include dedicated, locked cabinets and highly secure vaults (in select facilities). The vault incorporates video surveillance, separate air conditioning and fire systems and secure biometric access control to satisfy the most stringent security requirements.
Frame Relay
Frame Relay consists of an efficient data transmission technique used to send digital information quickly and cheaply in a relay of frames to one or many destinations from one or many end-points. Network providers commonly implement frame relay for voice and data as an encapsulation technique, used between local area networks (LANs) over a wide area network (WAN). Each end-user gets a private line (or leased line) to a frame-relay node. The frame-relay network handles the transmission over a frequently-changing path transparent to all end-users.
With the advent of MPLS, VPN and dedicated broadband services such as cable modem and DSL, the end may loom for the frame relay protocol and encapsulation. However many rural areas remain lacking DSL and cable modem services. In such cases the least expensive type of "always-on" connection remains a 64-kilobit frame-relay line. Thus a retail chain, for instance, may use frame relay for connecting rural stores into their corporate WAN.
ATM
Asynchronous Transfer Mode (ATM) is a cell relay, packet switching network and data link layer protocol which encodes data traffic into small (53 bytes; 48 bytes of data and 5 bytes of header information) fixed-sized cells. ATM provides data link layer services that run over Layer 1 links. This differs from other technologies based on packet-switched networks (such as the Internet Protocol or Ethernet), in which variable sized packets (known as frames when referencing Layer 2) are used. ATM is a connection-oriented technology, in which a logical connection is established between the two endpoints before the actual data exchange begins.
The standards for ATM were first developed in the mid 1980s. The goal was to design a single networking strategy that could transport real-time video and audio as well as image files, text and email. Two groups, the International Telecommunications Union [ITU 2004] and the ATM Forum [ATM 2004] were involved in the creation of the standards. ATM has been used primarily with telephone and IP networks.
Private Line
In telephony, a private line or tie line is a service that involves dedicated circuits, private switching arrangements, and/or predefined transmission paths, whether virtual or physical, which provide communications between specific locations.
Note: Among subscribers to the public switched telephone network(s), the term "private line" is often used to mean a one-party switched telephone line, as opposed to a party line.
IP VPN
A virtual private network (VPN) is a communications network tunneled through another network, and dedicated for a specific network. One common application is secure communications through the public Internet, but a VPN need not have explicit security features, such as authentication or content encryption. VPNs, for example, can be used to separate the traffic of different user communities over an underlying network with strong security features.
A VPN may have best-effort performance, or may have a defined service level agreement (SLA) between the VPN customer and the VPN service provider. Generally, a VPN has a topology more complex than point-to-point. The distinguishing characteristic of VPNs are not security or performance, but that they overlay other network(s) to provide a certain functionality that is meaningful to a user community.
VOIP
Voice over Internet Protocol (VoIP) is a protocol optimized for the transmission of voice through the Internet or other packet switched networks. VoIP is often used abstractly to refer to the actual transmission of voice (rather than the protocol implementing it). This latter concept is also referred to as IP telephony, Internet telephony, voice over broadband, broadband telephony, and broadband phone. The last two are arguably incorrect because telephone-quality voice communications are, by definition, narrowband.
VoIP providers may be viewed as commercial realizations of the experimental Network Voice Protocol (1973) invented for the ARPANET providers. Some cost savings are due to utilizing a single network to carry voice and data, especially where users have underused network capacity that can carry VoIP at no additional cost. VoIP to VoIP phone calls are sometimes free, while VoIP calls connecting to public switched telephone networks (VoIP-to-PSTN), may have a cost that is borne by the VoIP user.
Voice-over-IP systems carry telephony signals as digital audio, typically reduced in data rate using speech data compression techniques, encapsulated in a data packet stream over IP.
There are two types of PSTN-to-VoIP services: Direct inward dialing (DID) and access numbers. DID will connect a caller directly to the VoIP user, while access numbers require the caller to provide an extension number for the called VoIP user.
Audio Conferencing
We provide a full suite of Audio conferencing / Teleconferencing services. All of our services can be tailored to accommodate your meeting with flexible enhancements that can maximize the conference experience - including planning and post-conference follow up. Please contact us directly to learn about the enhanced features and low pricing.
Reservationless Audio Conferencing / 24x7: enables you to conduct a conference call at anytime without having to make a prior reservation. With your personal reservationless account, you are in complete control of your meetings.
Passcode / Reserved: is an automated service that utilizes a one-time passcode for enhanced security.
Attended Audio / Event Conferencing: provides operator support for initiating the conference. Your conference operator will "meet and greet" all participants and announce the start of the meeting. Additionally, the operator is available to provide support any time you press "*0" during the conference.
Fully Managed Conferencing: Gives you continuous support for your most important, high visibility conference events. Experienced operators actively manage the conference and offer support for queuing questioners, polling participants and exchanging information with the conference host.
Web Conferencing
For interactive meetings, online training sessions or multimedia presentations, we provide a full suite of reliable Web Conferencing Services. Please contact us directly to learn about the enhanced conferencing solutions and our low price guarantee. We have partnered with WebEx, Intercall, WebDialogs, iLinc and Streamlogics.
Video Conferencing
Use video conferencing to increase participation by hosting “face-to-face” meetings with multiple locations. Our consulting team provides solutions for customers who want to tap into high-level video expertise on an as-needed basis. We can help you plan, implement and evaluate solutions to maximize the value your organization realizes with video conferencing through higher return on investment, usability and adoption. GCG can create your video conference network from the ground up, including all the equipment, connectivity and services your business needs.
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